These are the rules for booking a Morocco tour with Tour To Morocco. It's important to understand them, as they act as a contract between you and us.
When you book a Morocco tour, we ask for a deposit upfront to confirm your reservation. You can pay by Visa, Mastercard or other methods, and settle the balance when you arrive in Morocco. We also accept bank wire transfers or PayPal.
We try to be flexible and keep you happy. If you need to change something, let us know as soon as possible and we'll do our best to help without charging extra. Sometimes changes aren't possible due to hotel or transport availability.
If Tour To Morocco cancels your booking for reasons such as bad weather or other serious issues, you receive a full refund.
If you cancel, the following applies:
Please note that PayPal and Stripe transaction fees are non-refundable.
If you have special needs such as dietary requirements or medical needs, tell us before booking. We'll do our best to accommodate them — and if we can't, we'll let you know before you book.
We don't provide insurance, so arranging travel insurance is your responsibility. We strongly recommend it in case you fall ill or other problems arise during your trip.
We keep your personal information safe and use it only for your trip. We may share some details with hotels or partners to make sure your Morocco tour goes smoothly.
We don't handle flight tickets, passports or visas — you'll need to arrange those yourself. Please make sure your passport is valid for at least six months from your date of arrival in Morocco.
If you're not happy with something during your trip, tell your driver, hotel or guide right away. If that doesn't resolve it, contact us and we'll do our best to help.
